Frequently Asked Questions

You will be redirected to a download page after completion of the checkout process, where a link to download the product will be available. Also, you will receive the order details and download information via email as well.

Logged In users can download all of their purchased products from “Account” section under “Downloads“.

Sometimes the browser download settings/app or OS firewall may block the download link. So, please try to download it on a different browser/incognito mode/device.
If you still can’t access the download link, please use our Contact Page to reach us.

You will receive an email containing order details and a download link on the completion of an order. However, sometimes you may not receive any email due to many reasons.
Please first check the spam/junk folder of your email service provider. If you still can’t find any email, kindly use our Contact Page to reach us.

Yes, we provide the service to make customize templates for our customers as per their specific needs. Also, you can purchase any of our existing templates and avail of our service to fully customize it to best fit your specific project needs. Kindly check our Templates Shop or visit Contact Page to reach us for customizing templates.

Yes, our store is using SSL Encryption Certificate and PCI DSS Compliant payment gateways. So, our focus is on maintaining high-level payment and data security for our customers.

All our products are sold on One Time payment terms. We don’t offer any subscriptions at the moment.

We accept PayPal, MasterCard, VISA, American Express, Discover, JCB, Diners Club, Apple Pay, Google Pay, and Microsoft Pay.

Yes, we do provide refunds. Please check our Refund Policy for more details.

Yes, you can customize or edit the templates to best fit your needs. However, any kind of re-selling or sharing of templates like via email or website isn’t allowed.

No, doesn’t take any responsibility and not liable for any loss incurred due to incorrect or inappropriate use of our templates.
We provide templates developed by Project Management Professionals. However, choosing the right template and using it correctly for any project is the responsibility of our customers.